Need help with ISO? Here are some frequently asked questions about the certification process. If you have further questions, feel free to get in touch, and we’ll do our best to assist you.

What is ISO Certification?

ISO certification verifies that a management system, manufacturing process, service, or documentation procedure conforms to the appropriate standard and quality assurance. The International Organization for Standardization (ISO) develops standards for systems, services, and products to demonstrate their quality, safety, and efficiency.

Why Would You Want ISO Certification?

ISO certification demonstrates a business’s commitment to operating within a structured framework to achieve its objectives, whether they are related to customer satisfaction, production, or the environment. Certification enhances credibility and customer confidence in the brand, service, or product.

How Do I Obtain ISO Certification?

We aim to simplify the process for you! We start with an initial assessment of your company’s current status regarding the chosen ISO system. Based on this assessment, we make recommendations for necessary changes to achieve compliance. We then create a plan to implement these recommendations and prepare you for assessment.

How Long Will My Assessment Take?

The time and cost to achieve certification depend on several factors:

• The standard(s) you aim to certify for, which vary in complexity and required work.
• The complexity of your organization and how you provide your service or manufacture your product.
• The geographical locations you operate in.
• The assessment body you choose and their availability.
• The number of employees in your organization.

How Much Will My Assessment Cost?

The cost varies depending on the assessment body you choose. We recommend UKAS accredited assessment bodies for their reliability and quality.

What ISO Standards Do I Need?

ISO 9001 is a good starting point, focusing on customer service and satisfaction. Other standards you might consider include ISO 14001 for environmental management and ISO 45001 for occupational health and safety.

Can You Help Us Choose the Right Assessment Body?

Yes, we can. We work closely with UKAS accredited assessment bodies and can recommend based on cost and industry experience.

Can You Offer Assistance After We Have Gained Certification?

Yes, we offer ongoing assistance through a service contract. This includes managing your system as it evolves, scheduling audits, and attending surveillance visits from the assessment body.

For more information on this service, please visit our internal auditing information page.